Best Practices
The following resources are the official documentation for all Palo Alto Networks products, designed to help administrators, DevSecOps, and other IT professionals understand the problems our products solve and how to deploy them.
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Registration
Before you can get started with your new products and subscriptions, you must first register as a customer in the Customer Support Portal (CSP). Joining the CSP gives you access to device registration and management, case creation and management, and...
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Day 1 Configuration
Learn how you can simplify your setup by reviewing product QuickStart Guides, and running a Day 1 Configuration template in your initial deployment,
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Welcome to Palo Alto Networks
We’re delighted to have you join a worldwide community of security professionals who rely on Palo Alto Networks® to prevent cyber breaches.
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Security Lifecycle Review
With Security Lifecycle Review (SLR), your security teams can pinpoint security risks within your security infrastructure to gain visibility and improve your security posture. This free tool produces an easy-to-read report to summarize the business and security risks facing your...
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Beacon
Beacon makes it easy for you to expand your cybersecurity skills and become an expert on using the Palo Alto Networks products and services you already have.
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Events and Programs
Stay connected to other Palo Alto Networks users through the Ignite, our yearly user conference, and through the SuperFan Program, our peer reference community.
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Best Practice Assessment
The BPA for next-generation firewalls and Panorama evaluates a device’s configuration by measuring the adoption of capabilities, validating whether the policies adhere to best practices, and providing recommendations and instructions for how to remediate failed best practice checks.
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Knowledge Base
The Knowledge Base from Palo Alto Networks is a collection of troubleshooting resolution documents and guides for common technical issues. These resources exist for all Strata, Prisma, and Cortex offerings.
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The Learning Center
Get access to online learning at your own pace by taking advantage of our e-learning courses. Free, high-quality training is available on all elements of our Security Operating Platform.
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Hands-on Experience
Palo Alto Networks has a variety of tools, labs, and resources available to help you understand how you can get the most out of our products. These resources exist so you can try out the product’s capabilities in a mock...
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LIVEcommunity
The LIVEcommunity is a global online user community of more than 100,000 network and cybersecurity professionals answering questions in the forum areas (General Topics, API, Cortex, Endpoint, Threat and Vulnerability, VM-Series, and others). Anyone can join the LIVEcommunity.
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TechDocs
TechDocs is Palo Alto Networks primary resource for all of your technical manuals and user guides. The Documents cover all Strata, Prisma, and Cortex related content and go into great depth to help you understand the correct steps for configuring...
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Fuel User Group
Fuel User Group is an independently led global user community of 30,000+ cybersecurity professionals and Palo Alto Networks technology users. Established in 2014, Fuel advances and accelerates its members’ cybersecurity education, effectiveness, and access via in-person and online connections with...
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Support Services
In the event that you need additional assistance and services to help you with your devices, please make use of Palo Alto Networks support. Whether you have encountered a critical issue or you want to make sure that something was...
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Customer Support
Palo Alto Networks offers a host of Customer Support related resources which are self-service and designed to help you resolve your issues quickly, efficiently, and with minimal chance of error. If more hands-on assistance is necessary, Palo Alto Networks offers...
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Instructor-led Training
Palo Alto Networks Authorized Training Partners provide public, open enrollment courses through classroom and virtual delivery format worldwide that cover a broad range of cybersecurity topics.
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Digital Courseware
Get access to online learning at your own pace by taking advantage of our e-learning courses. Free, high-quality training is available on all elements of our Security Operating Platform within the Palo Alto Networks Learning Center.
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Beacon Gold
As you learn your way through Beacon, you’ll have opportunities to showcase your knowledge by taking quizzes within each learning path. These short assessments test your understanding of the key points our subject matter experts want you to take away...
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Why Run a Security Lifecycle Review (SLR)?
This complimentary service provides an overview of your network and application risk vulnerabilities, including visibility into the applications and threats exposing vulnerabilities.
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Training Overview
Palo Alto Networks has a number of resources to help you become an expert on the products and tools you have purchased and deployed from Palo Alto Networks.
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Why Join the LIVEcommunity?
Join today and take full advantage of everything the LIVEcommunity has to offer.
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Policy Optimizer
Policy Optimizer is a capability native to Palo Alto Networks NGFW Firewalls and Panorama devices. The tool provides you with enhanced visibility into and control over all applications so that you can deploy application-based policies in a secure and simple...
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Beacon Support and Frequently Asked Questions
View Frequently Asked Questions and learn how you can contact the Beacon team at Palo Alto Networks.
